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|ID||Project||Category||View Status||Date Submitted||Last Update|
|0009026||Expansive Civilian Warfare||[All Projects] General Support||public||2014-03-14 13:28||2014-03-15 17:04|
|Status||closed||Resolution||no change required|
|Platform||PC||OS||Windows 8||OS Version||6.2|
|Target Version||Fixed in Version|
|Summary||0009026: "Out of date" files|
|Description||When I attempt to join through the server launcher, I sometimes get a message saying that some of my files are missing, corrupt, or out of date. I don't know why it does this, and the attempt to install the latest version through the downloadable launcher isn't even registered as a valid file. I've even tried putting it in my ECW file, but that did nothing either.|
|Additional Information||This is ganein14 by the way.|
|Tags||No tags attached.|
|Users monitoring this issue|
edited on: 2014-03-14 14:38
What distance value does this occur at?
Also in your game folder does that view distance match the executables in the game directory. Example View distance 100 is Game100.exe and 4000 is Game4000.exe?
Whats your client version number? Also put this in the right project next time so it'll prompt you to enter the version #.
How did you install it? Via our unzipping program or the installer?
|Windows doesn't register the installer as anything other than a blank, 1.43 gig file, and I installed the game itself by unzipping it. As for the number of my client, it's 22.214.171.124AJ and while it asks to update, an error happens that causes it to revert back, but doesn't and forces me to reinstall the older exe. It also happens for every view distance.|
edited on: 2014-03-15 10:01
The installer is 1.20 GB (corrupt?) and did you try running the client as Administrator? Is there any old files in there like 'update.old' 'ecw.old' or update2.exe etc?
If so delete those, run it as admin again and try again. We are currently at version AK, and there is an issue with the version shipped in the .zip where it doesn't like view distance 300. (and single player doesnt work).
If you still have problems downloading the new client version you can download this http://expansivecivilianwarfare.com/clientservice/update/main/update2.exe [^] and put it into your ECW folder and rename it. That should update your client and fix the updater issue hopefully.
If you still have problems reopen this ticket!
|Didn't want to reopen this, but when I tried to connect to the server, I got a version mismatch error. I thought this was a mistake so I reinstalled it and tried again, but the error still happened.|
I'll assign Jerad to this one then.
Did you try deleting all copies of ECW completely and all their files? The game cannot be installed over and old copy.
|I just did a fresh reinstall and it's working fine. I can also connect to the server as well so I guess this ticket can be closed and filed away.|
|2014-03-14 13:28||anonymous||New Issue|
|2014-03-14 13:32||Brandan||Assigned To||=> Brandan|
|2014-03-14 13:32||Brandan||Status||new => assigned|
|2014-03-14 13:35||Brandan||Issue Monitored: Jerad|
|2014-03-14 13:36||Brandan||Note Added: 0000038|
|2014-03-14 13:37||Brandan||Note Deleted: 0000038|
|2014-03-14 13:38||Brandan||Note Added: 0000039|
|2014-03-14 13:38||Brandan||Status||assigned => feedback|
|2014-03-14 13:39||Brandan||Severity||block => major|
|2014-03-14 13:39||Brandan||Reproducibility||always => sometimes|
|2014-03-14 13:39||Brandan||Product Version||=> 1.0.0|
|2014-03-14 13:39||Brandan||Category||Automatic => Brandan|
|2014-03-14 13:40||Brandan||Project||=> Expansive Civilian Warfare Client|
|2014-03-14 13:41||Brandan||Project||Expansive Civilian Warfare => Expansive Civilian Warfare Client|
|2014-03-14 13:41||Brandan||Product Version||1.0.0 => 126.96.36.199AK|
|2014-03-14 13:44||Brandan||Fixed in Version||=> 188.8.131.52AL|
|2014-03-14 13:44||Brandan||Target Version||=> 184.108.40.206AK|
|2014-03-14 13:46||Brandan||Product Version||220.127.116.11AK =>|
|2014-03-14 13:46||Brandan||Target Version||18.104.22.168AK =>|
|2014-03-14 13:46||Brandan||Note Edited: 0000039||View Revisions|
|2014-03-14 14:38||Brandan||Note Edited: 0000039||View Revisions|
|2014-03-14 19:23||anonymous||Note Added: 0000040|
|2014-03-14 19:23||anonymous||Status||feedback => assigned|
|2014-03-15 09:44||Brandan||Note Added: 0000041|
|2014-03-15 09:44||Brandan||Status||assigned => feedback|
|2014-03-15 09:44||Brandan||Relationship added||related to 0009012|
|2014-03-15 09:46||Brandan||Note Edited: 0000041||View Revisions|
|2014-03-15 09:49||Brandan||Fixed in Version||22.214.171.124AL => 126.96.36.199AK|
|2014-03-15 09:51||Brandan||Priority||high => none|
|2014-03-15 09:51||Brandan||Severity||major => text|
|2014-03-15 09:51||Brandan||Category||Brandan => General Support|
|2014-03-15 09:52||Brandan||Note Edited: 0000041||View Revisions|
|2014-03-15 10:00||Brandan||Note Edited: 0000041||View Revisions|
|2014-03-15 10:01||Brandan||Resolution||open => no change required|
|2014-03-15 10:01||Brandan||Note Edited: 0000041||View Revisions|
|2014-03-15 10:02||Brandan||Status||feedback => closed|
|2014-03-15 10:12||anonymous||Note Added: 0000042|
|2014-03-15 10:12||anonymous||Status||closed => feedback|
|2014-03-15 10:12||anonymous||Resolution||no change required => reopened|
|2014-03-15 10:23||Brandan||Project||Expansive Civilian Warfare Client => Expansive Civilian Warfare|
|2014-03-15 10:23||Brandan||Assigned To||Brandan => Jerad|
|2014-03-15 10:23||Brandan||Status||feedback => assigned|
|2014-03-15 10:24||Brandan||Note Added: 0000043|
|2014-03-15 10:25||Brandan||Relationship deleted||related to 0009012|
|2014-03-15 10:26||Brandan||Issue End Monitor: Jerad|
|2014-03-15 10:27||Brandan||Issue Monitored: Brandan|
|2014-03-15 10:32||Brandan||Project||Expansive Civilian Warfare Client =>|
|2014-03-15 10:32||Brandan||Fixed in Version||188.8.131.52AK =>|
|2014-03-15 15:38||anonymous||Note Added: 0000044|
|2014-03-15 17:04||Brandan||Status||assigned => closed|
|2014-03-15 17:04||Brandan||Resolution||reopened => no change required|
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